Responsible Gaming at PlayJonny

Our Commitment to Safer Play

When you join Play Jonny, you become part of a community where safety comes before excitement. We only accept players who are 18 years of age or older, or the minimum legal age set by their own jurisdiction, whichever is higher. Age verification forms part of our standard checks, and any account found to belong to a minor is closed immediately, with all funds handled according to our policies.

Our PlayJonny team monitors account activity for patterns that may signal risk, such as rapidly increasing deposits, long uninterrupted sessions or repeated attempts to chase losses. When we notice these patterns, we may reach out directly to check in with you, offer information about our tools, or suggest a break. We'd rather have that conversation early than see a player get into difficulty.

Tools to Help You Stay in Control

We at Play Jonny provide tools that let you set your own boundaries before you even start playing. These aren't hidden away in a menu somewhere - they're built directly into your account settings, so you can adjust them whenever you need to. You can access and manage these tools right after your PlayJonny login.

• Deposit limits - set a daily, weekly or monthly cap on how much you can add to your account.
• Loss limits - define the maximum amount you're willing to lose over a chosen period.
• Wagering limits - control the total amount you stake across sessions.
• Session time reminders - receive alerts once you've been playing for a set length of time.
• Reality checks - pop-up notifications that show your session duration and net results so far.
• Cooling-off periods - temporarily lock your account for a short period, from 24 hours up to several weeks.
• Self-exclusion - close your account for an extended period or permanently if you feel you need a longer break.

Our PlayJonny platform includes all of these settings within your account dashboard, and adjustments to lower a limit take effect immediately. If you ever wish to increase a limit, we apply a short cooling-off period before the change becomes active - this gives you time to reconsider and helps prevent impulsive decisions.

Comparing Our Player Protection Tools

Recognizing the Signs of Risky Play

Choose Play Jonny knowing that we genuinely want you to enjoy your time with us without it affecting other parts of your life. It helps to be aware of some common warning signs that gaming may be becoming a problem rather than a pastime:

• Spending more time or money than you originally planned
• Chasing losses by increasing your bets to "win it back"
• Borrowing money or using funds meant for essentials to play
• Feeling anxious, irritable or preoccupied with gambling between sessions
• Hiding your play from family or friends
• Neglecting work, studies or relationships because of gaming

We at PlayJonny take pride in being transparent about these risks, because we'd rather you play with confidence and awareness than discover a problem too late. If any of the above sounds familiar, we encourage you to use our tools right away, or to speak with a trained professional through one of the support organizations listed below.

Support Organizations We Recommend

At Play Jonny, we work with independent, non-profit organizations that specialize in gambling support. These services are free, confidential, and available in many of the regions where we operate:

• GamCare - advice, support and free counselling for anyone affected by problem gambling
• BeGambleAware - information, tools and a national helpline
• Gamblers Anonymous - peer support meetings held worldwide
• GamStop - a national self-exclusion scheme covering multiple online operators

Our PlayJonny support team can point you toward the organization most relevant to your country of residence if you're unsure where to start. We treat every conversation about this topic with complete confidentiality and without any judgment.

Account Safeguards We Apply

Beyond the tools you control yourself, we also apply protective measures on our end. Every account undergoes verification before a first withdrawal, which helps confirm identity and age, and reduces the risk of underage or fraudulent play. We limit each player to a single account, and we monitor for shared devices, addresses or payment methods that might indicate multiple accounts being used to bypass limits. Contact Play Jonny support if you ever suspect someone underage has accessed an account registered in your name, and we will act on it immediately.

We also make sure that promotional offers, including any PlayJonny bonus, are never pushed onto players who have activated a cooling-off period or self-exclusion. If you're taking a break, we won't send marketing messages encouraging you to return before your chosen period has ended.

How to Set a Limit or Take a Break

Setting up your protective tools with us takes just a few minutes. Follow these steps to get started:

1. Log into your PlayJonny account and go to your account settings
2. Select the "Responsible Gaming" or "Limits" section
3. Choose the type of limit you'd like to set - deposit, loss, wagering or session time
4. Enter your preferred amount and time period
5. Confirm the change; lowering a limit applies instantly
6. For a cooling-off period or self-exclusion, select your preferred duration and confirm

We at PlayJonny guarantee that once a limit is set or an exclusion is activated, it cannot be bypassed by opening a new account, changing payment details or contacting support to reverse it during the agreed period. This protection exists precisely so that decisions made in a calm moment are respected later on.