PlayJonny Privacy Policy

At PlayJonny, we take your privacy seriously and are committed to protecting the personal data you share with us when you register, log in, deposit, play or place bets through our platform. This Privacy Policy explains what information we collect, how we use it, who we may share it with, and the rights you have over your own data. By creating a PlayJonny account or using PlayJonny casino online, you acknowledge that you have read and understood this policy.

Information We Collect

When you register for casino PlayJonny or complete PlayJonny registration through our website or our progressive web app, we collect certain categories of personal data to open and maintain your account, process transactions and comply with our legal obligations.

• We collect identification details such as your full name, date of birth, country of residence and contact information provided during registration.
• We collect account credentials, including your email address and password, used for PlayJonny login and PlayJonny casino login sessions, along with any two-factor authentication data if you enable Google Authenticator.
• We collect financial information related to deposits and withdrawals, including payment method details used for PlayJonny casino deposit and PlayJonny casino zahlungen transactions via cards, e-wallets, wire transfer or cryptocurrency.
• We collect verification documents during our Know Your Customer process, such as a passport, national ID, driver's licence, utility bills, bank statements and copies of payment cards, which may be requested before your first withdrawal.
• We collect gameplay and betting activity, including slots, live casino, and PlayJonny sports betting history, wager amounts, bonus usage and session duration.
• We collect technical data such as your IP address, device type, browser, operating system and geolocation, which we use to detect duplicate accounts and enforce restrictions in territories where our services are unavailable.
• We collect communication records when you contact our support team by live chat or email, including any correspondence related to complaints or account issues.

How We Use Your Information

We use the data we collect to operate PlayJonny casino, deliver a secure and personalised experience, and meet our regulatory and contractual obligations. Our use of your information includes the following purposes.

• We use your data to create and manage your account, authenticate your PlayJonny login, and prevent duplicate registrations across households, IP addresses or devices.
• We use your financial and identity information to process deposits and withdrawals, run identity verification, and detect fraudulent or suspicious payment activity.
• We use your contact details to deliver promotional communications, including PlayJonny bonus offers, a PlayJonny promo code, PlayJonny no deposit bonus notifications, PlayJonny free spins, and PlayJonny gratis spins campaigns, where you have not opted out of marketing.
• We use your gameplay history to calculate loyalty points, cashback, wagering progress and eligibility for a PlayJonny bonus code or a PlayJonny no deposit bonus code promotion.
• We use technical and location data to apply territorial restrictions, confirm eligibility for our sportsbook, and ensure compliance across the jurisdictions where casino PlayJonny is legally permitted to operate.
• We use your information to respond to support requests, investigate complaints, and maintain records required by applicable gaming regulations.

Cookies and Similar Technologies

We use cookies and similar tracking technologies on our website and our PlayJonny casino app to remember your preferences, keep you securely logged in, and analyse how our services are used. Cookies also help us recognise returning players attempting a PlayJonny casino login or play jonny casino login session, and support the functionality of our progressive web app, including push notifications where enabled. You can adjust your browser settings to limit or block cookies, although doing so may affect certain features of our site.

How We Share Your Information

We do not sell your personal data. However, we may share information with trusted third parties strictly for the purposes described in this policy.

• We share data with payment processors and banking partners to complete deposits and withdrawals across the currencies and methods we support.
• We share limited account and gameplay data with our game and live casino providers, including studios powering our slots, live tables and PlayJonny live casino sections, to operate games correctly and calculate results.
• We share information with identity verification and fraud prevention providers to complete KYC checks and protect against duplicate or fraudulent accounts.
• We may disclose information to regulators, law enforcement or dispute resolution bodies where required by law or where necessary to investigate a complaint.
• We may share aggregated, non-identifiable data with analytics and marketing partners to improve our services and evaluate our promotional campaigns.

Data Security

We apply industry-standard security measures to protect the information you provide to us. Our website runs TLS encryption for data in transit, and we maintain an automated intrusion detection system to help identify unauthorised access attempts. Access to personal data within our organisation is restricted to employees and partners who need it to perform their duties. While we work hard to safeguard your data, no method of electronic transmission or storage is completely secure, and we encourage you to use a strong, unique password for your account.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to meet legal, accounting and regulatory requirements, including anti-money laundering obligations. If your account becomes dormant after twelve consecutive months without a login, we retain your data in accordance with this policy while any applicable administrative fee is deducted from your remaining balance, as described in our Terms and Conditions.

Your Rights

Depending on your country of residence, you may have certain rights regarding the personal data we hold about you.

• You have the right to request access to the personal data we hold about you.
• You have the right to ask us to correct inaccurate or incomplete information.
• You have the right to request deletion of your data, subject to our legal retention obligations.
• You have the right to object to or restrict certain types of processing, including direct marketing.
• You have the right to withdraw consent to marketing communications at any time.

To exercise any of these rights, you can contact our support team, and we will respond within a reasonable timeframe.

International Data Transfers

As we serve players across many regions, your data may be processed or stored in countries outside your own. Where we transfer personal data internationally, we take appropriate steps to ensure it remains protected in line with this Privacy Policy and applicable data protection standards.

Age Restriction and Minors

Our services are intended only for individuals who are at least eighteen years old, or the minimum legal age in their jurisdiction if higher. We do not knowingly collect personal data from minors, and if we become aware that an underage individual has registered an account, we will close the account and remove the associated data promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and we encourage you to review it regularly. Continued use of PlayJonny after changes are published constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or if you wish to exercise your privacy rights, you can reach our support team at contact@playjonny.com. Our team is available to assist you with privacy-related requests as well as general account, bonus or PlayJonny casino review inquiries.